Google IT Support Professional Certificate

Google on Tuesday launched Google IT Support Professional Certificate, an online certification programme meant for IT support aspirants.
The programme, which Google says is the first of its kind, will be hosted on Coursera. It will introduce students to the fundamental concepts of IT support like troubleshooting and customer service, networking, operating systems, system administration, automation, and security, according to a Google statement.
The 64 hours of video lessons includes a mix of hands-on labs and other interactive assessments. The certification is open to everyone, regardless of prior tech experience or degree. On successful completion of certification, Google will provide an opportunity for the students to share their information directly with employers like Bank of America and Infosys, among others.
The programme, set to start on January 23, will cost $49/month (roughly ?3133/month). Students typically have eight to 12 months to complete the certification.
This six-course certificate, developed exclusively by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work, either in a small business or at a global company, like Google. Whether you?ve been tinkering with IT or are completely new to the field, you?ve come to the right place.
If you?re looking for a job, upon completion of the certificate, you can share your information with top employers, like Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKsystems, UPMC, and, of course, Google.
Through a dynamic mix of video lectures, quizzes, and hand-on labs and widgets, this program will introduce you to troubleshooting and customer service, networking, operating systems, system administration, automation, and security.
Along the way, you?ll hear from Googlers with unique backgrounds and perspectives, whose own foundation in IT support served as a jumping off point for their careers. They?re excited to go on this journey with you, as you invest in your future by achieving an end-of-program certificate.
If you dedicate 8-10 hours a week to the courses, you can complete the certificate in about eight months. You can also skip through any content that you might already know and speed ahead to the graded assessments.
Through a dynamic mix of hands-on labs, widgets, and codeblocks, this certificate program allows you to apply the skills you learned in the video lectures, including troubleshooting and customer service, networking, operating systems, system administration, automation, and security.